Listings FAQ
Facebook Sharing Error
The Share to Facebook option from either your listing in Arosoftware or the Share This on your website is a Facebook process, Aro passes the listing URL through to Facebook and they scrape the photos and text from the link. However, Facebook have ...
Documents Module
The Documents module can be used for both a Contact and a Listing. Its purpose is to store pdf documents in one place that relate to the contact or the listing eg. solicitor correspondence or copy of a contract. This module also offers the optional ...
Set up weekly Inspection time (OFI) email to Subscribed Contacts in your Database
This article will guide you through the steps to set up an email to be sent to your database each week with your Inspection ( Open Home ) times. There are separate cards for Sales and Rental Inspection times. Go to Productivity / Automation Click on ...
Export Listings to CSV File (Strip List/Stocklist)
This file will guide you through the steps of exporting your listings to a CSV file. Hover over the Listings header in the main menu as below. Select Search Listings. Select any filters that you need. Ensure to select the Property Type and the Stage ...
Facebook problem displaying listing
This article will show you how to clear the cache in Facebook that is stopping your listing from displaying correctly. Facebook caches your listing data once you share a listing on Facebook. This means that if you share a listing, then change some ...
'Just Listed' banners are not showing on listing on website
Arosoftware uses the 'Date Made Available' field for the banners that are automatically used on the website listing. The Just Listed Banner is defaulted to remain on a listing for 30 days from this date however this can be changed by contacting our ...
Hide full address on a Listing
You have the option to display the full address, short address, Suburb only or Region only when you add a new listing. You can update this anytime within Edit Listing. Search for your listing using the quick search magnifying glass in the top right. ...
Add/Edit Statement of Information (Victoria)
To add a Statement of Information file to your listing follow the steps below: Search for your listing address using the quick search magnifying glass in the top right of your database. Select your listing from the results. Click on the green Edit ...
Export Listings to PDF (Strip List/Stocklist)
This guide will step you through creating a Property or Stock List (also known as a strip list) as a PDF PDF. Hover over the Listings header in the main menu as below. Select Search Listings. Select any filters that you need. Ensure to select the ...
Editing an Incorrect Address or Category on an Available Listing
If you enter a listing in the software, make it available and then find the address or category of the property is incorrect, please contact our Support Team through Chat or by email at support@arosoftware.com. Please include the listing number and ...
New listing not showing on website
This article will take you through some troubleshooting steps if you have just made a new Listing Available in your database and it is not showing on your website. Has the update been sent through? You can check this in the Websites tab of the ...