The Share to Facebook option from either your listing in Arosoftware or the Share This on your website is a Facebook process. Aro passes the listing URL through to Facebook, and they scrape the photos and text from the link. However, Facebook has made a change to their account settings, which is preventing some users from sharing listings to their Facebook account. The error provided is: "User opted out of platform: The action attempted is disallowed, because the user has opted out of Facebook platform"
A Google search of "User opted out of platform" returns many results on how to change the settings in your Facebook account to allow sharing.
The below is a summary of the steps on how to turn this feature back on in your Facebook account settings:
On Desktop
- Click on your profile image
- Select Settings & Privacy
- Select Settings
- Click into Apps and Websites on the left
- Click Turn On
On Mobile
- Click on your profile image in the bottom right
- Click Settings & Privacy
- Click Settings
- Scroll down and click Apps and Websites
- Click Edit next to Apps and Websites
- Under Apps, websites, and games, click Turn On
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Once complete, you should now be able to share your listings to Facebook again from Aro or your website
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If these steps don't work, your only option is to copy your listing URL and paste it directly into your Facebook post