General
Why doesn't the Aro app open when I click on a link in a notification email?
For the Aro mobile app to open when you click on links in notification emails, your account notifications must originate from noreply@notify.arosoftware.com. If your Aro system notification emails are sent from your own domain name, please ensure the ...
How do I create a login PIN
Once you have successfully logged into the Aro mobile app, you can set a PIN to easily login in the future. To do this, click on the menu icon ( top left) Then select ‘Settings’ And then click ‘Security’ Click PIN to enter your PIN (you will be asked ...
How do I login to the App?
Below is the login screen for the Arosoftware App. To log in you will need: Office Code This is unique to your account. This is the same office code used to log into the desktop version of the Software, the office code must be entered in all lower ...
Mobile App Overview
Where can I get the Arosoftware App? The Arosoftware App is currently available on the iTunes App Store and Google Play Store. You can search "Arosoftware" and install to your phone. Or, you can follow the direct links below iPhone Users - Click Here ...
Why am I unable to install the app on my phone?
If you are using an iPhone or Android phone, you may need to update the operating system to the meet the minimum requirements. Please see the current minimum requirements to use the Aro Mobile App here
What are the minimum requirements for the App?
Please note the current minimum requirements for the Aro Mobile App Android - OS Android 15, Vanilla Ice Cream iPhone - iOS 16.6