Before you can start a workflow, you must first add a workflow template.
Add a Workflow
- Navigate to the Workflows page under Productivity > Automations
- On the left hand side bar select Workflows
- Click on + Workflow
- Select the module that the workflow relates to
- The status must be set to Active before the workflow can be used, if you want the workflow to be hidden whilst you work on it, leave this unticked.
- Give the Workflow a name
Adding Actions
The Actions tab of a workflow is broken up into 2 main sections:
- Instant Actions: These action will take place the instant the workflow is started
- Scheduled Actions: These actions will take place at a specific time (EG: 5 days after the workflow is started)
To add and action:
- Click the Actions tab
- Click the + icon
- Select the Action type
- Complete the required fields for that action
- Click Save
Setting the assignee/recipient for actions to the "Workflow Starter" provides an easy way to dynamically assign things to the person that starts the workflow