View & Download Aro Subscription Invoices

View & Download Aro Subscription Invoices

We do not email out invoices, but you can view details of and download your invoices from within the software on the Billing page. 

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Just a reminder, invoices are generated on your due date, which will be either the 1st or the 15th of the month

View Invoices

  • Click on your headshot at the top right of the screen
  • Select "Billing" in the drop down menu
  • Click on "Billing Portal
  1. This will open a one time portal link, we recommend opening this in a new browser tab, so you can keep your place in the software

  1. Click on the download invoices button
  1. And from here you can see a list of invoices since July 2022

View subscription information

  1. To view your subscription, click in the description box of your subscription
  1. Then click on "View Breakdown" to see a breakdown of your subscription billing
  1. Subscription breakdown will look like this:

Update or Add a Payment method

  1. Click on the Payment Methods section 
  1. Your payment methods on file will be shown
    1. Adding a second and setting it as a backup will help prevent any issues with payments failing.
    2. If you want to amend/update the details of an existing payment method, simply click on it and select "Edit payment method"
    1. Enter in new details as required, you can select credit card or direct debit by clicking on your preferred method 

    Update other account information

    You can also update address information or account contact information by selecting the relevant option and updating details as needed.
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    If you have any issues changing your payment details for your Aro subscription payments, please reach out to our support team.

    View old invoices prior to July 1, 2022

    1. Click on headshot 
    2. Select Billing from drop down 
    3. Select "View invoices generated before July 1 2022"

    Info
    Only management users have the option to access and see the billing section unless the permissions have been changed on a per person basis to be able to see this