Spam form submissions are an unfortunately common issue for all websites. Automated bots continuously scan the internet looking for contact forms to submit, regardless of the platform being used.
Even with security measures in place, it is not possible to block 100% of spam without also risking legitimate enquiries being prevented from submitting.
Your website includes protective measures such as:
CAPTCHA verification
Automated bot detection
Form validation rules
Server-side filtering
These measures significantly reduce spam submissions while ensuring genuine users can still contact you easily.
Spam prevention tools must be calibrated carefully.
If we make the filters too aggressive:
Genuine customers may be blocked
Enquiries may fail to send
User experience can suffer
Conversion rates may decrease
Our approach is intentionally conservative to prioritise legitimate enquiries over absolute spam elimination.
In most cases:
Occasional spam submissions are normal
The volume is typically manageable
Email filtering rules can help reduce inbox clutter
Website performance and security are not impacted
If spam becomes excessive or disruptive, please contact us and we will review your specific case.