Notifications are set to each team member and allow Aro Software to alert you by email, desktop or SMS about something that needs your attention or an event/task that is due. 

1. Go to Setup > Team Members
   

1. Click the name of the agent you wish to alter
   
2. Select Team Member Settings
   

1. Select the Notifications Tab on the left side
   

1. Look at the default setting for each area and choose from the drop down menu if you want to change them
   

You can only select the SMS option if you have that module activated. These notifications will use your accounts credits.

1. Desktop notifications appear under the Bell Icon in the top right of  your the home page dashboard
   

1. Notifications can be turned on and off for each team member depending on their needs