NEVER use a manual adjustment for a deposit or payment in relation to a contract or Listing. You must enter deposits and payments against that listing.

Creating a Manual Adjustment

1. A manual adjustment can only be created from within the current Bank Reconciliation screen
   
2. After entering the Period Start and Period End and the Statement Balance at Period End
3. Click Save
   

1. Click on Manual Adjustment and then fill in the details on the pop up screen
   
2. Carefully select Deposit or Payment
   

1. Enter the Transaction Date that appeared on your bank statement
   
2. Enter the Amount Enter the Reference from your bank statement
   
3. Enter any Notes that may help you identify this amount at a later date (See example below)
   

1. That deposit or payment will now show in your bank reconciliation ready to be ticked off
   

The adjustment will sit in the Unresolved Manual Adjustments section above the Bank Reconciliations until such time that you can identify which listing a deposit relates to or when the money is returned to the trust bank account if it was a bank fee (payment)

Resolving a Manual Adjustment

Do not create a new Manual adjustment if you are resolving an existing item

Option 1

E.g. is a deposit for property purchase that you now have details for or Vendor Paid Advertising

1. Navigate to that Listing > Trust Accounts Tab
   

1. In the account for the relevant party you will see the Resolve Adjustment button
   

This will only show if there is an adjustment waiting to be resolved in that trust account

1. Fill in the details on the screen making sure to enter the correct date that showed on your bank statement
   

Option 2

1. Go to Finances > Reconciliations > Unresolved Manual Adjustments
   
2. Click on the Wand Icon on the line that relates to the adjustment you are resolving
   

1. Enter the date from your bank statement and any further notes
   

1. This will create the reverse transaction that will appear in your reconciliation to tick off