Cancelling a Contract

Cancelling a Contract

This will step you through Cancelling a Contract that is at the stage of Under Contract/Conditional or Unconditional. There are two places on a listings page that you can cancel a contract. Step one is the quick and easy option, however follow the second option if you wish to update any other contract details at the same time.

  • Search for the listing using the quick search magnifying glass in the top right.
  • Select your listing. Follow option 1 or 2 below.
1.
  • In the listing ribbon, click on the Cancel Contract button as below.


  1. This box will then pop up to confirm your choice.

  1. This will take the property back to the Available stage and update the portals (only if automatic updates are enabled, see Automatically Upload Listing to Websites/Portals)
  2. The contract will show within the Contracts tab on the left as Unsuccessful.
2.
  • Alternatively if you need to update details on the contract before cancelling it:
  • On the listing screen, click on the Contracts tab on the left hand side.

  • Click on the Edit pen on the right of the contract that you wish to cancel.
  • You will now be taken to the Edit Contract page.
  • In the What would you like to do? field at the top of the page, select Cancel Contract in the dropdown options.

  • Edit any other fields you wish to update.
  • Click on the green Save Contract button on the right.
  • Choose whether you wish for the listing to be made Available again and the portals updated (only if automatic updates are enabled, see Automatically Upload Listing to Websites/Portals).
  • This contract's status will now have updated to Unsuccessful.