Our Support Team is here to help you with phone, email, and chat support during standard business hours.
Arosoftware Support is available:
9:00 AM – 5:00 PM (AEST), Monday to Friday
Closed on Queensland public holidays.
If you contact us outside these hours, we'll respond as soon as possible on the next business day.
Over the festive season, our Support Office will take a short break.
Closing: 12:00 PM (AEST), Friday 19 December 2025
Reopening: 9:00 AM (AEST), Monday 5 January 2026
During this period:
Phone, email, and chat support will be unavailable.
A technician will remain on standby to monitor the system and manage any urgent issues.
We appreciate your continued support throughout 2025 and look forward to working with you again in 2026.
Wishing you a Merry Christmas and a Happy New Year from the Arosoftware Team!