Archived/Deleted property is not coming off the websites?

Archived/Deleted property is not coming off the websites?

Question: I marked a listing withdrawn but it didnt come off the websites. I then made it Archived and it still didnt remove.......


Answer: If you archived a listing immediately after clicking withdrawal the website update function will have been stopped, you should wait 5 minutes between withdrawing and archiving to allow the website updates to process. If a property hasn't come off the website after marking it withdrawn, archiving it will not make it come off, as mentioned it actually disables the update process.

In the first instance, you should view the listing Websites tab and click "UPDATE ALL" again (photo below).

If it still doesn't come off, send an email to support@arosoftware.com with the property ID, address and a link to where it is showing on which website.