This file will guide you through archiving a team member that is no longer employed with your company.

Any archived member will be found in the Past Member section. Team members cannot be deleted, only archived. 

Note: Archived team members can be reinstated if necessary but not any contacts, leads, listings or properties that were previously assigned to them.

To archive a team member, follow these steps:

• Go to the Setup Menu and click on the sub menu > Team Members
  

• A list of your team members will now be displayed
  
• On the right-hand side of the page for that Team Member, you will see the Edit Pen and Ellipsis (3 Dots) icons
  
• Click on the Ellipsis Icon
  

• To archive the team member, click on the archive icon
  
• When you click the archive option, you will be asked to confirm and then be prompted to assign any contacts, leads, listings or properties to another team member
  

• The archived team member will also be removed from your website team list, and the website cache should be cleared as soon as members are updated. They will no longer be visible on the site. 
• The archived member can now be found in the Past Members section
  

Please make sure you are not logged in as the user you are trying to archive!

If you are not replacing this team member and you want to reduce the number of users that you are paying for, please send an email to support@arosoftware.com so that we can adjust your billing