Add a new Team Member (Add User Account)

Add a new Team Member (Add User Account)

This file will guide you through adding a New Team Member to your Aro software account.

Please note, any field with * is a mandatory field and must be completed before you will be able to save the form. Once you have completed a mandatory field you will see this icon  .

Info
If the Add New Team Member option is not available under the Setup menu, you do not have permission to access this function in the software, please contact your manager

Adding a New Team Member

  • Click on the Settings Cog in the top right of your database to open the Setup menu
  • Click on Team Members (under the Company heading)
  • Click on the Add Team Member button on the right side of the page
  • If your user limit is full, when you click on Add team member button a message will popup to Purchase additional users, see instructions below
  • Fill in all required details (Use the tabs on the left to view and complete additional details such as adding the Team Members  contact details and profile info.
  • We have added a checklist on the right hand side of the each page in the software which will show the mandatory fields that need to be completed.
    • Basic details
      • First , Last and optional preferred name
      • Date of Birth ( optional) - may be used for notification emails
      • Password - password needs to be at least a minimum of 8 characters with a combination of letters and numbers.
      • Role: This affects your software access permissions 
      • Job Title - This text field displays on your website profile, etc.
    • Contact Details
      • Phone number - Mobile number must be under the Mobile number type to feed correctly to external website.
      • Email Address - Unique team member email are recommended, actions such as Forgotten password will not work if more than 1 team member has the same email adddress
      • Other Details: Include social profiles

  • Once all the required fields are completed 
  • click the Save Member button.
  • Note:  New Team member login credentials are not emailed to them by the system automatically.
InfoTo add the new Team Member's profile to your website, following this guide: Add a Team Member to your Website

Purchase Additional Users

  1. If your user limit is full, once you click on Add team member, the following pop-up will show
  1. Enter in the number of extra users you want added to your account, the additional monthly charge for the added users will then show.
  1. Tick the checkbox to accept the monthly charge and then click "Purchase Additional Users"
  2. The system will then add the number of extra user/s to your account and Arosoftware billing is notified to adjust your subscription.