Accessing the Software

How to Log In to the Software

Logging in to the software on a desktop

Arosoftware is compatible with the latest versions of Google Chrome and Firefox. Other browsers are not officially supported and you may experience issues if you choose to use them

To login to Arosoftware, please use the URL specific to your database. It will look like this; https://YOUROFFICECODE.admin.arosoftware.com

You will need your username and password that has been provided to you. If you have forgotten your password, please use the ‘Forgotten your password?’ link.

Logging in to the mobile app

The Arosoftware mobile app is available for both Apple users, and can be found on the App Store and the Google Play Store. Or you can search for ‘Arosoftware’ in your storefront.

To log into the Aro mobile app, you will use the same username and password that you use to sign into Arosoftware on your computer.

The additional piece of information that you will need is your office code. You can this by looking at the URL when you are logged into Arosoftware on your computer

https://YOUROFFICECODE.admin.arosoftware.com

Create a login PIN

Once you have successfully logged into the Aro mobile app, you can set a PIN to easily login in the future.

To do this, click on the main menu icon

Then select ‘Settings’

And then click ‘Security’

Click PIN to enter your PIN (you will be asked to re-enter this to confirm).

Once set, the next time you login to the Aro app, you will just need to enter your PIN.

Differences between the desktop version & the mobile app

There are a number of important differences between the desktop version and the Aro mobile app. These two platforms are designed to work in conjunction with each other, and one does not replace the other.

The desktop version is where a user goes to use the full suite of CRM and website tools. While the Aro mobile app has been designed to allow a salesperson to access and update key information while they are on the go.

In the Aro mobile app you can;