Set Up
Domain Integration - Setup
This file will guide you through activating your Domain.com.au integration. This integration is available for all Aro accounts with a subscription that includes the 'Uploader' module and have the domain.com.au or commercialrealestate.com.au feed ...
What is my office code?
Each agency has their own unique office code and login URL. This is unique to your office. You can find your office code by looking at the URL when you are logged into Aro on your desktop. The office code is the first section of the url after ...
Referral Program
Refer a client and receive 10% off your monthly subscription. At Aro, we are proud to receive referrals from our clients. To show our appreciation we offer 10% off your monthly subscription for the life of the referral. How it works. Send us the ...
Can I use the full version of Aro on an iPad?
Unfortunately Apple's policies require all iOS apps that browse the web to use the built-in WebKit rendering framework and WebKit JavaScript. What does this mean? Aro application development is based on using the most up to date web technology and ...
What software modules does my subscription come with by default ?
If you are on one of our legacy Lite or Essentials plans, you can view standard module options here. Please Note - Your account may have had custom modules added over the lifecycle of your account If you have subscribed to or are interested in ...
What do I do after I've completed an REA Data import
After an REA import is completed into Aro, a number of things have to be checked and adjusted in order to get everything running correctly 1. Archive extra team members. When the REA import comes through, the software creates any team members that ...
How do I send matching listings to the Client
This guide will step you through sending matching listings to your clients. Open one of your contacts Navigate to Property Alerts tab Press magnify icon on the property alert list This page will show you all the matched listings on your ...
Connecting your website to Google Maps
This help article will step you through the process of connecting your Aro website to your Google Maps account. Step 1. Sign into your Google Cloud account To access your Google Maps account, you will need to sign into Google Cloud. If you do not ...
Why is the "View on REA" button showing the error "No REA ID"
Arosoftware is yet to receive a unique ID from REA for this Listing. REA only provides this once a lead or website traffic is generated
Can I copy and paste content into Aro?
Content can be copied and pasted, but it must be done using one of the following methods to ensure that the formatting is not retained as this will cause issues with all web based applications. Use the plain text keyboard shortcut When pasting ...
How do I change my default listing type (default to Rentals, Business or Commercial etc)
This article will guide you through how to change the default listing type for your team member. This updates the default selections when adding a new listing or doing a listing search in the software. Log into the software. Click on your Headshot ...
Unable to Log into AroSoftware
Check you are using the correct web URL The url address is always the following format, just insert your company code in the URL after https:// URL : https://yourofficecode.admin.arosoftware.com/ Name : Your First and Last name Password : whatever ...
Secure Login "https"
You must use a secure connection when logging into your arosoftware account. if not your internet browser may give a warning preventing you logging in or you will experience performance issues and errors using the software. Ensure all team members ...
I cannot find a Consultant (sales rep or property manager) to attach to a listing?
Check to see if the team member has Sales Team or Property Management for their role (Setup > Team Members). Sales Team - sales listings only Property Mangement - rental listings only Office Admin can't be a Sales Consultant on a listing. If the ...
Help Files - Pop Up Blockers & Correct Login URL
Common website addresses use http:// in the URL. Aro software recommends that you use https:// Try logging into your software using https://companycode.admin.arosoftware.com Please click on your relevant Browser and follow the relevant instructions ...
My browser says its not Secure
You must use a secure connection when logging into ARO 4.0. If your browser gives the warning your connection is not secure check you are using https://, also do not include www in the login in URL. Please pass this on to everyone in that uses Aro as ...
What is a Web Only Team Member?
Web only team members will not have access to the software and cannot be attached as a consultant to listings or contacts but will be displayed on your website that Arosoftware has built for you. You can add as many web only team members as you like ...