Team Members
Automatically add your email address as BCC when you send an email
This file will show you how to Automatically add your email address as BCC when you send an email. Log into the software Click on your headshot in the top right corner of the software Click on My Settings Click into the Email Bcc tab on the left ...
Team member photo tips and best practices
This article will go over some tips and best practices for team member photos. The aim is to ensure consistency on your website and other publications that use the team member profile image from your Aro Software. Upload your team member photo using ...
How to update my team member profile (bio and photo) details?
This article will show you how to update your profile details. To start, click on the 'My Details' icon and select 'My Profile'. On this page, click 'Edit Team Member' This will take to the below screen Select the 'Profile' tab On this page, you can ...
Ability to Switch Users
This file will guide you through editing a team member in the system to be able to switch to their team member account from the software dashboard. This is useful for admin users in particular, when they need to see another team members ...
Dashboard Overview
The dashboard of Arosoftware works the way you do and puts your most important information just a click away. It is designed to deliver the most efficient and customisable experience yet. Overview Customising The Dashboard FAQ Can I create my own ...
Notifications
Notifications are set to each team member and allow Aro Software to alert you by email, desktop or SMS about something that needs your attention or an event/task that is due. Go to Setup >Team Members > Settings ( under the Ellipsis Icon ) Select ...
How to change my password
To update your password in Arosoftware, you will need to login to your account. If you cannot remember your password, please use the 'Forgotten your password' link on the login screen. Once logged into your account, click on the 'My Details' icon and ...
Change Team Member Permissions
Each Team Member role has pre-set software access permission settings, these have been set to suit most common business requirements in real estate offices. If a team member cannot access, update or change a listing, contact or setup item that they ...
Google Contacts Sync
Google Contacts is an application designed to store your contacts so that they can be easily synced with any device. Syncing with Google Contacts Click on your head shot in the top right corner Click on "My Settings" Click on the "Google" tab Click ...
Change team members job role
This file will guide you through editing a team members job role. Please note, any fields with is a mandatory field and must be completed before you will be able to save the form. Once you have completed a mandatory field you will see this icon . ...
Update/add team members email signature in the software
This article will guide you through updating your Team Members profile text. Login to Arosoftware and under the Settings Cog icon, Under the Company heading, click on "Team Members" Select the relevant team member and you will be redirected to the ...
Team member forgotten password
This file will guide you through the steps to reset any Team Members password. Only Team Members with Management or Admin permissions can do this. Alternatively users can also reset their own passwords using the Forgot Password link on the login ...
Update team members profile text
This article will guide you through updating your Team Members profile text. Login to Arosoftware and under the "Setup" menu, click on "Team Members" Select the relevant team member and you will be redirected to the "Team member details" page Click ...
Updating a team members photo
This article will guide you through updating a Team Members profile photo. Login to Arosoftware and under the "Setup" menu, click on "Team Members" Select the relevant team member and you will be redirected to the "Team member details" page Click on ...
Unique Team Member Emails
It is important for each team member to have a unique email address for the best software functionality. If you use the same email address for multiple contacts be aware that: All email notifications will be sent to that one email address. Any user ...
Unarchive a team member
This file will guide you through reinstating an archived team member that has previously been employed with your company. Please note, reinstated team members will not automatically be reassigned to any previous contacts or properties, that will need ...
Edit a web only team member
This file will guide you through editing a Web only team member in the system. Please note, any fields with is a mandatory field and must be completed before you will be able to save the form. Once you have completed a mandatory field you will see ...
Add a web team member only
This file will guide you through adding a add a Web Team Member only to the system. Please note, any fields with is a mandatory field and must be completed before you will be able to save the form. Once you have completed a mandatory field you will ...
Edit a team member
This file will guide you through editing a team member in the system. Please note, any field with a red asterix is a mandatory field and must be completed before you will be able to save the form. Once you have completed a mandatory field you will ...
Archive / Delete a team member
This file will guide you through archiving a team member that is no longer employed with your company. Any archived member will be found the Past Member section. Team members cannot be deleted, only archived. If you choose to archive a team member, ...
Replace A Team Member
This file will guide you through replacing a team member. This option can be used to save you archiving a team member and adding one back in. You can use this option anytime the new user will be taking the same role and permissions as the user that ...
Add a new Team Member (Add User Account)
This file will guide you through adding a New Team Member to your account. Please note, any field with * is a mandatory field and must be completed before you will be able to save the form. Once you have completed a mandatory field you will see this ...